FAQs

Frequently Asked Questions

General

  • Is Halal Foods Booster suitable for adults?

    Yes, Halal Foods Booster is suitable for ages 3 years old to 70 years old and beyond.

  • Do I take supplements before or after food?

    Do I take supplements before or after food?

  • Do your products have side affects?

    All of our products are made from natural ingredients and are formulated to supplement your daily needs. Our products do not have any side effects.

Returns & Exchanges

  • Do you accept returns?

    Yes, we do accept returns, subject to the fulfillment of the following conditions:


    • The item must have been sold in our online store.
    • The item shouldn't have been used in any way.
    • The item should have its original packaging with all the tags, etc.
    • The return or exchange request is made within 7 days of delivery.

    To request a return, please reach out to support by submitting your request via the "Contact Us" form. A member of our support staff will respond as soon as possible.

  • Can I exchange an item?

    We do accept exchanges, and they follow the same conditions as returns.

    • The item must have been sold in our online store.
    • The item shouldn't have been used in any way.
    • The item should be in its original packaging with all the tags, etc.
    • The return or exchange request is made within 30 days of delivery.

    To request an exchange, please submit your request via the "Contact Us" form. A member of our support staff will respond as soon as possible.

Shipping

  • Do you do same day Shipping?

    For local orders made before 3 p.m., customers will receive their orders on the same day between 5 p.m. and 9 p.m. If you wish to get it delivered at a later time, please inform us in the “Remarks” portion upon checking out.

    For overseas orders, you will receive it within 3-5 working days.


    If you experience delays in receiving your order, contact us immediately, and we will help to confirm the status of your order.

Order

  • How do I cancel my order?

    After logging into your account, go to your cart. From there, you will be able to make a payment or cancel your order.

Payment

  • Can I pay without using PayPal ?

    Yes!  A PayPal account is not needed to make payments through PayPal. But we strongly recommend that you sign up to enjoy the added ease of use.


    Without a PayPal account, all you need is any debit or credit card stated below that is supported by PayPal.


    By using PayPal, we can process and deliver your orders to you in a shorter time. PayPal is the easiest and most secure way to make payments online.

  • How do I make payment with PayPal? How does it work?

    PayPal is the easiest and safest way to make payments online. While checking out your order, you will be redirected to the PayPal website. After a successful PayPal payment, a payment advice will be automatically generated for the order.

  • What are the different payment methods available?

    We accept credit and debit cards and PayPal payments for overseas and local orders.


    Cash on delivery is only available for local orders (Singapore only).

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